MGMA Connection features an article by Rajesh Voddiraju, President of Health iPASS, a Sphere Company. In the article, “No going back: 6 digital patient engagement tools accelerated by COVID-19”, he shares insights on digital tools that grew increasingly popular with consumers during the pandemic are likely to maintain momentum in a post-pandemic world. These include: Digital wallets, self-scheduling, automated appointment reminders, and post-visit payment plans. Providers seeking to boost efficiencies and meet patient expectations of a more modern consumer experience should consider the flexibility and convenience of digital patient-engagement tools.
You may read the full article here.